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Frequently Asked Questions

Find answers to common questions about Indonesia e-Visa applications, requirements, and procedures.

General Questions

What is an Indonesia e-Visa?

An Indonesia e-Visa is an electronic visa that allows foreign nationals to enter Indonesia for various purposes such as tourism, business, or social visits. It is an official document issued electronically by Indonesian immigration authorities that is linked to your passport. The e-Visa system simplifies the application process by allowing you to apply online without visiting an embassy or consulate in person.

What types of e-Visas are available for Indonesia?

Indonesia offers several types of e-Visas to cater to different travel purposes:

  • Tourist e-Visa: For tourism, leisure, or vacation purposes
  • Business e-Visa: For business meetings, conferences, or negotiations
  • Social-Cultural e-Visa: For social, cultural, or family visits

Each visa type has specific requirements and permitted activities. For more detailed information, please visit our Types of e-Visas page.

How long is an Indonesia e-Visa valid?

The validity period of an Indonesia e-Visa depends on the type of visa:

  • Tourist e-Visa: Typically valid for 30 days from the date of entry
  • Business e-Visa: Valid for 30-60 days from the date of entry
  • Social-Cultural e-Visa: Valid for 30-60 days from the date of entry

Most e-Visas can be extended once while in Indonesia for an additional period, usually 30 days. For more information about validity periods, please visit our Validity Period page.

Who needs an e-Visa to enter Indonesia?

Most foreign nationals require a visa to enter Indonesia. However, citizens of certain countries may be eligible for visa-free entry or visa on arrival for short stays. The requirement for an e-Visa depends on your nationality, the purpose of your visit, and the length of your stay.

To determine if you need an e-Visa, you can check your eligibility based on your nationality on our Visa for Different Nationalities page or contact our support team for personalized assistance.

What is the difference between an e-Visa and a Visa on Arrival?

The main differences between an e-Visa and a Visa on Arrival (VoA) are:

  • Application Process: An e-Visa is applied for and approved before travel, while a VoA is obtained upon arrival at designated entry points in Indonesia.
  • Processing Time: E-Visas require 3-5 business days for processing, while VoAs are issued immediately upon arrival.
  • Convenience: E-Visas offer the convenience of pre-approval, reducing waiting time at immigration checkpoints, while VoAs may involve queuing upon arrival.
  • Eligibility: E-Visas are available to a wider range of nationalities, while VoAs are limited to citizens of specific countries.
  • Purpose and Duration: E-Visas may be available for longer stays or different purposes compared to VoAs, which are typically for short tourist visits.

For more detailed information about the differences, please visit our e-Visa vs Traditional Visa page.

Application Process

How do I apply for an Indonesia e-Visa?

Applying for an Indonesia e-Visa involves the following steps:

  1. Determine the appropriate visa type for your travel purpose
  2. Check eligibility requirements and prepare necessary documents
  3. Complete the online application form with accurate information
  4. Upload required documents (passport copy, photo, etc.)
  5. Review your application thoroughly
  6. Pay the visa fee
  7. Receive your e-Visa via email after processing

For a detailed guide on the application process, please visit our Application Process page.

When should I apply for my e-Visa?

It is recommended to apply for your Indonesia e-Visa at least 7-10 days before your planned travel date. This allows sufficient time for processing (3-5 business days for standard processing) and addressing any potential issues that may arise during the application review.

While expedited processing options are available for urgent travel needs, applying early ensures a smoother experience and reduces the risk of travel disruptions due to visa delays.

Can I apply for an e-Visa for multiple people in one application?

No, each traveler requires a separate e-Visa application, including children and infants. Each application must include the individual's personal information and passport details.

While you can complete applications for family members or travel companions, each person needs their own application and visa fee payment. Group discounts may be available for multiple applications submitted together.

What if I make a mistake on my application?

If you notice a mistake after submitting your application but before it's processed, contact our support team immediately with your application reference number and details of the error. For minor errors, corrections may be possible.

For significant errors, you may need to submit a new application. Once an e-Visa is issued, corrections are generally not possible, and you may need to apply for a new visa. This is why it's crucial to review your application thoroughly before submission.

Can I apply for an e-Visa if I'm already in Indonesia?

No, e-Visa applications must be submitted before traveling to Indonesia. If you're already in Indonesia and need to extend your stay or change your visa status, you must visit the local immigration office (Kantor Imigrasi) to explore your options.

The e-Visa system is designed for pre-arrival applications only. Planning ahead and securing your visa before travel is essential for a smooth entry process.