Understanding the fees associated with your Indonesia e-Visa application is important for proper planning. This page provides detailed information about the costs and payment methods available.
The cost of an Indonesia e-Visa depends on several factors, including the type of visa, processing time, and additional services requested. Below is a breakdown of the standard fee structure:
| Visa Type | Standard Processing | Express Processing | Urgent Processing |
|---|---|---|---|
| Tourist e-Visa (30 days) | $50 | $80 | $120 |
| Tourist e-Visa (60 days) | $70 | $100 | $140 |
| Business e-Visa (30 days) | $80 | $110 | $150 |
| Business e-Visa (60 days) | $100 | $130 | $170 |
| Social-Cultural e-Visa (30 days) | $60 | $90 | $130 |
| Social-Cultural e-Visa (60 days) | $80 | $110 | $150 |
Note: All fees are in US Dollars (USD) and are subject to change. The fees listed above include both the government fee and the service fee for processing your application.
We offer three processing options to accommodate different travel needs:
3-5 business days
Most economical option for travelers with flexible schedules.
24-48 hours
Faster option for travelers who need their visa quickly.
Same day (when available)
Fastest option for emergency travel situations.
Important: Urgent processing is subject to availability and cannot be guaranteed in all cases. It's recommended to apply with standard or express processing whenever possible.
In addition to the basic visa processing fees, the following optional services are available:
| Service | Fee | Description |
|---|---|---|
| Multiple Entry Option | $30 | Available for Business e-Visa only. Allows multiple entries during the visa validity period. |
| Extension Pre-approval | $40 | Pre-approval for visa extension, simplifying the extension process while in Indonesia. |
| Document Review | $15 | Professional review of your documents before submission to ensure completeness and accuracy. |
| Email Notifications | Free | Updates on your application status via email. |
| SMS Notifications | $5 | Updates on your application status via SMS. |
We accept various payment methods to provide convenience for applicants from around the world:
Secure Payments: All payment transactions are processed through secure, encrypted connections to protect your financial information. We do not store your credit card details on our servers.
Our refund policy is designed to be fair and transparent:
| Scenario | Refund Amount | Processing Time |
|---|---|---|
| Application not yet submitted for processing | 100% of total fee | 3-5 business days |
| Application submitted but not yet processed by immigration | 80% of total fee | 5-7 business days |
| Application under processing by immigration | 50% of total fee | 7-10 business days |
| Visa application rejected (with valid reason) | Service fee only | 10-14 business days |
| Visa approved | No refund | N/A |
Important: Refund requests must be submitted in writing to our customer support team. The processing time for refunds depends on your payment method and financial institution.
We offer special discounts for group applications:
| Group Size | Discount |
|---|---|
| 5-9 applicants | 5% off total fee |
| 10-19 applicants | 10% off total fee |
| 20+ applicants | 15% off total fee |
Note: To qualify for group discounts, all applications must be submitted together and for the same visa type and processing time. Please contact our customer support team for assistance with group applications.
No, there are no hidden fees in our application process. The fees displayed on our website include both the government fee and our service fee for processing your application. Any additional services, such as expedited processing or multiple entry options, are clearly listed with their respective costs. You will see a complete breakdown of all fees before making your payment, ensuring full transparency throughout the process.
If your visa application is rejected, our refund policy allows for a partial refund of the service fee, depending on the stage of processing. The government fee portion is generally non-refundable once the application has been submitted to immigration authorities. We will provide you with the reason for rejection and guidance on how to address the issues for a future application. In some cases, we may be able to assist you in appealing the decision, depending on the specific circumstances of your case.
While our fees are listed in US Dollars (USD), our payment system automatically converts the amount to your local currency at the current exchange rate when you make a payment with your credit/debit card or digital wallet. The conversion is handled by your payment provider, and you'll see the exact amount in your local currency before confirming the payment. Please note that your bank or card issuer may apply additional foreign transaction fees, which are separate from our visa processing fees.
To request a refund, please contact our customer support team via email at support@evisa.express with your application reference number and the reason for your refund request. Our team will review your request based on our refund policy and respond within 1-2 business days. If approved, refunds are processed back to the original payment method used for the transaction. The time it takes for the refund to appear in your account depends on your payment provider and typically ranges from 3 to 14 business days.
Generally, there are no additional visa fees to pay upon arrival in Indonesia if you have a valid e-Visa. However, if you plan to extend your visa while in Indonesia, you will need to pay extension fees to the local immigration office. Additionally, when departing Indonesia, there may be an airport tax or departure tax, which is often included in your airline ticket price. It's always a good idea to have some local currency available for any unexpected fees or requirements that may arise during your travel.