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Indonesia e-Visa Application Process

Applying for an Indonesia e-Visa is a straightforward process that can be completed online. Follow these steps to ensure a smooth application experience.

Step 1: Determine Your Visa Type

Before starting your application, determine which type of e-Visa is appropriate for your travel purpose:

  • Tourist e-Visa: For tourism, leisure, or vacation purposes
  • Business e-Visa: For business meetings, conferences, or negotiations
  • Social-Cultural e-Visa: For social, cultural, or family visits

If you're unsure which visa type is right for you, refer to our Types of e-Visas page for detailed information.

Step 2: Check Eligibility and Requirements

Ensure you meet the eligibility criteria and have all the required documents ready:

  • Passport with at least 6 months' validity from your planned date of entry
  • Recent passport-sized photograph (digital format)
  • Travel itinerary including flight details and acmmodation
  • Proof of sufficient funds for your stay
  • Additional documents specific to your visa type (e.g., invitation letter for Business or Social-Cultural visas)

For a complete list of requirements, visit our Requirements page.

Step 3: Complete the Online Application Form

Fill out the online application form with accurate information:

  • Personal information (name, date of birth, nationality, etc.)
  • Passport details
  • Travel information (dates, purpose, accommodation)
  • Contact information
  • Employment details

Important: Ensure all information matches your passport and supporting documents exactly. Any discrepancies may result in delays or rejection of your application.

Step 4: Upload Required Documents

Upload clear, high-quality scans or photos of your required documents:

  • Passport bio page (must be clearly legible)
  • Recent passport-sized photograph (white background, 35mm x 45mm)
  • Flight itinerary or booking confirmation
  • Hotel reservation or accommodation details
  • Proof of financial means (bank statements, credit card statements, etc.)
  • Additional documents based on visa type

Document Format: All documents should be in PDF, JPG, or PNG format with a maximum file size of 2MB each.

Step 5: Review Your Application

Carefully review all information and documents before submission:

  • Verify personal details match your passport exactly
  • Check travel dates and visa type selection
  • Ensure all required documents are uploaded and legible
  • Confirm contact information is correct for receiving your e-Visa

Taking time to review your application thoroughly can prevent delays or rejections due to errors or omissions.

Step 6: Pay the Visa Fee

Complete the payment process for your visa application:

  • Visa fees vary based on visa type and processing time
  • Payment can be made using credit/debit cards or other accepted payment methods
  • A payment confirmation will be sent to your email

For detailed information about fees, visit our Fees and Payments page.

Step 7: Receive and Verify Your e-Visa

After your application is processed and approved:

  • You will receive your e-Visa via email
  • Standard processing takes 3-5 business days
  • Expedited processing options are available for urgent travel
  • Verify all details on your e-Visa are correct
  • Print a copy of your e-Visa to carry during your travel

Tip: Keep both digital and printed copies of your e-Visa for easy access during your travel.

After Your e-Visa is Approved

Once your Indonesia e-Visa is approved and received, follow these important steps:

Print Your e-Visa

Print a clear copy of your e-Visa to present to immigration officials upon arrival in Indonesia.

Verify All Details

Check that all information on your e-Visa matches your passport and travel plans exactly.

Prepare Entry Documents

Organize all required entry documents, including your passport, e-Visa, and return ticket.

Arrival Procedures

Be prepared for immigration procedures upon arrival at your designated entry point in Indonesia.

Tips for a Successful Application

Apply Early

Submit your application at least 7-10 days before your planned travel date to allow for processing time and any potential delays.

Double-Check Information

Ensure all information matches your passport exactly. Even minor discrepancies can lead to delays or rejection.

High-Quality Documents

Upload clear, high-resolution scans or photos of all required documents to avoid processing delays.

Stable Internet Connection

Use a stable internet connection when completing your application to prevent submission errors or data loss.

Frequently Asked Questions

What happens if my e-Visa application is rejected?

If your e-Visa application is rejected, you will receive a notification explaining the reason for rejection. Common reasons include incomplete or incorrect information, insufficient supporting documents, or not meeting eligibility requirements. In most cases, you can address the issues and submit a new application. For specific guidance on your situation, contact our support team for assistance.

Can I expedite my e-Visa application?

Yes, expedited processing options are available for urgent travel needs. Express processing (24-48 hours) and urgent processing (same day, where available) are offered for an additional fee. To request expedited processing, select the appropriate option during the payment step of your application. Note that expedited processing is subject to availability and does not guarantee approval.

Can I apply for an e-Visa if I'm already in Indonesia?

No, e-Visa applications must be submitted before traveling to Indonesia. If you're already in Indonesia and need to extend your stay or change your visa status, you must visit the local immigration office (Kantor Imigrasi) to explore your options. The e-Visa system is designed for pre-arrival applications only.

What if I make a mistake on my application?

If you notice a mistake after submitting your application but before it's processed, contact our support team immediately with your application reference number and details of the error. For minor errors, corrections may be possible. For significant errors, you may need to submit a new application. Once an e-Visa is issued, corrections are generally not possible, and you may need to apply for a new visa.

Can I apply for multiple people in one application?

No, each traveler requires a separate e-Visa application, including children and infants. Each application must include the individual's personal information and passport details. While you can complete applications for family members or travel companions, each person needs their own application and visa fee payment.